Shipping policy
At Printawave, we know how important it is to have clear and simple shipping policies. That's why we created this policy, so our customers can understand our shipping process, delivery times, and return procedures. We want to make shopping with us a worry-free experience, and we're committed to providing you with all the necessary information so you can order with confidence. Our goal is to keep things simple, and deliver great posters for your enjoyment.
Shipping Policy for Printawave
At Printawave, we are committed to providing exceptional customer service and ensuring a smooth shipping experience for all our valued customers. Please review our Shipping Policy below to understand how we handle shipping, delivery times, and returns for our dropshipping poster business.
Processing Time
Once an order is placed, we will review and approve it within 24 hours. After approval, the order will be processed and shipped out. Please note that orders placed during weekends or holidays will be processed the next business day.
Shipping Time
We partner with reliable carriers to ensure your posters arrive in a timely manner. Our standard shipping time is 2-5 business days within Europe and the United States. Please note that shipping times may vary depending on the carrier and the destination.
Shipping Rates
We offer free shipping on all orders within Europe and the United States. We believe in providing a seamless shopping experience for our customers, and our free shipping policy allows you to enjoy our high-quality posters without any additional shipping costs. Simply place your order, and we'll take care of the rest.
International Shipping
At Printawave, we ship to customers within Europe and the United States. Shipping rates and delivery times may vary depending on the destination country. Please note that customers are responsible for any customs fees, taxes, or duties that may apply to international orders.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package and monitor its progress until it reaches your doorstep.
Returns and Exchanges
We take pride in the quality of our products. However, if you are not satisfied with your purchase, you may return the item(s) within 30 days of delivery for a refund. Please note that the customer is responsible for the return shipping costs.
To initiate a return, please contact our customer service team at support [at] printawave.com with your order number and reason for return. Our team will provide you with instructions on how to proceed with the return process.
Please ensure that the returned items are in their original condition, unused, and undamaged, with all original packaging and accessories included. We reserve the right to refuse a refund if the returned items do not meet these criteria.
Refunds will be processed within 14 business days of receiving the returned items, and the refund amount will be credited to the original payment method.
By placing an order with Printawave, you agree to our Shipping Policy. We strive to deliver the best possible customer experience, and we appreciate your understanding and support. If you have any questions or concerns, please feel free to contact our customer service team. We're here to help!