Frequently Asked Questions

I can't find my song

No worries! We can easily create a new poster for you! Just ping us with your song and we'll get right on it! 🎶

What location will my order be shipped from?

We try to print as close to you as possible without losing quality of the print, and ensuring the posters are as identical as they can be should they be ordered from another place.

There are about 30 locations globally from which we strategically ship. We don't print everything ourselves, instead, we work with a company to help us find the best and environmentally friendly way to make sure Printawave contributes to climate change rather than impact it.

Where do I find the shipping information?

This is currently a manual process, the moment we receive tracking information from the closest printing factory to your location we will send you an update with the track&trace code as well as update your order confirmation page.

Can I send this as a gift?

No, sadly we are not able to do anything creative with the packaging.

We can recommend you some cool giftwrap paper, but it's not something Printawave can do before shipping your order. 😢

Missing anything?

If you're not sure or have a question yourself, do reach out. We really don't bite. :)

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